Branded booking page
Your logo, colours and services on a fast mobile booking page with its own shareable link.
Every feature your booking workflow needs.
BookingMatters combines online booking, staff and resource scheduling, automated WhatsApp, SMS and email reminders, deposits, customer records, multi-outlet management and reporting in one booking platform for Singapore businesses.
Online booking
Turn every channel into a booking channel.
Website widget & buttons
Embed booking on any website (WordPress, Wix, Shopify, Squarespace) with a single snippet.
Social & WhatsApp links
Booking links for WhatsApp Business, Instagram, Facebook, TikTok and Google Business Profile.
Intake forms
Collect medical history, preferences or consent before the appointment, not at the counter.
Scheduling & calendar
One live calendar that never double-books.
Staff rosters
Shifts, breaks, leave and per-staff services, durations and buffer times.
Rooms & equipment
Book treatment rooms, bays, courts or machines alongside staff automatically.
Recurring & group bookings
Weekly sessions, classes with capacity limits, packages and multi-session courses.
Waitlists
When someone cancels, the next person on the waitlist is offered the slot instantly.
Reminders & no-show protection
Fewer empty chairs, without chasing anyone.
WhatsApp reminders
Automated confirmations and reminders on WhatsApp with one-tap confirm or reschedule.
SMS & email
Fallback SMS and branded email reminders on the schedule you choose.
Deposits & prepayment
Require a deposit or full payment at booking via PayNow or card.
Cancellation policies
Set cut-off windows and fees, shown clearly to customers before they book.
Customers, outlets & insights
Run the business, not the diary.
Customer records
Visit history, notes, preferences and tags for every customer, searchable in seconds.
Multi-outlet management
Per-outlet hours, staff and services with a group-wide view for owners.
Calendar sync
Two-way sync with Google Calendar and Outlook so staff see bookings anywhere.
Reports & analytics
Utilisation, no-show rate, revenue by service, staff performance and repeat rate.
See these features set up for your business.
We'll walk you through BookingMatters using your own services, staff and outlets.